" cPanel "

How to fix IonCube/ZendGuard “undefined symbol: executor_globals” after upgrading Apache and PHP

Recently when updating a WHM/cPanel server to use the new version of Apache and PHP (Apache 2.4 & PHP 5.6), after everything completed, I kept getting errors even though I know the PHP modules for IonCube and ZendGuard were installed correctly … turns out there was another issue … and here’s how to fix it. (more…)

Perl CPAN DBD::mysql error “FAILED–Further testing stopped” after upgrading Watch MySQL (XSLoader.pm, libmysqlclient.so)

I recently ran into an issue with Perl connecting to MySQL after upgrading a plugin for cPanel/WHM called Watch MySQL. After going through the logs files I determined the error was with a missing dependency file XSLoader.pm and libmysqlclient.so. The problem actually ended up being that those files were not installed because the Perl CPAN upgrade for DBD::mysql failed. After some research it was actually very easy to fix … (more…)

How to fix cPanel Roundcube “An error occurred! Could not save the contact address”

Recently I came across the issue where a cPanel user logged into Roundcube webmail and was unable to add a contact to address book. ¬†The specific error that Roundcube output on the screen was “An error occurred! Could not save the contact address.” which meant Roundcube had to have something other than a web error as everything else worked perfectly fine. ¬†Well turns out it was actually¬† (more…)