" cPanel "

How to fix IonCube/ZendGuard “undefined symbol: executor_globals” after upgrading Apache and PHP

Recently when updating a WHM/cPanel server to use the new version of Apache and PHP (Apache 2.4 & PHP 5.6), after everything completed, I kept getting errors even though I know the PHP modules for IonCube and ZendGuard were installed correctly … turns out there was another issue … and here’s how to fix it. (more…)

How to fix cPanel Roundcube “An error occurred! Could not save the contact address”

Recently I came across the issue where a cPanel user logged into Roundcube webmail and was unable to add a contact to address book.  The specific error that Roundcube output on the screen was “An error occurred! Could not save the contact address.” which meant Roundcube had to have something other than a web error as everything else worked perfectly fine.  Well turns out it was actually  (more…)

How to secure an OpenVZ cPanel /tmp directory

Recently on an OpenVZ VPS we kept getting messages from ConfigServer Security and Firewall stating “lfd on server.host.com: Suspicious File Alert”, with the message pointing specifically to a file in the /tmp directory. After going through the files I didn’t find anything that looked suspicious in nature (exploit, malware, etc), but I did notice that this older VPS did not have the /tmp directory mounted correctly to secure it. When I attempted to use cPanel’s built in /scripts/securetmp I got an error saying the loop module wasn’t detected/installed “*** Notice *** No loop module detected” (more…)