The Windows Support Tools for Microsoft Windows Server 2003 are intended for use by Microsoft support personnel and experienced users to assist in diagnosing and resolving computer problems. For individual tool descriptions, see the Windows Support Tools documentation (Suptools.chm).

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The Windows Support Tools for Windows Server 2003 Service Pack 2 can be installed only on a computer that is running Windows XP or Windows Server 2003 operating systems.

It is highly recommended that you remove all previous versions of Support Tools, including beta versions of the Windows Support Tools for Microsoft Windows Server 2003, before you run the Support Tools installation program.

Important: These tools have not been localized; they are written and tested only in the English language. Using these tools with a different language version of Microsoft Windows Server 2003 may not work.

System Requirements

Supported operating systems: Windows Server 2003, Windows Server 2003 Itanium-based editions, Windows Server 2003 R2 (32-Bit x86), Windows Server 2003 R2 Datacenter Edition (32-Bit x86), Windows Server 2003 R2 Datacenter x64 Edition, Windows Server 2003 R2 Enterprise Edition (32-Bit x86), Windows Server 2003 R2 Enterprise x64 Edition, Windows Server 2003 R2 Standard Edition (32-bit x86), Windows Server 2003 R2 Standard x64 Edition , Windows Server 2003 R2 x64 editions, Windows Server 2003 Service Pack 1, Windows Server 2003 Service Pack 1 for Itanium-based Systems, Windows Server 2003 Service Pack 2, Windows Server 2003 Service Pack 2 for Itanium-based Systems, Windows Server 2003 Service Pack 2 x64 Edition, Windows Server 2003 x64 editions, Windows Server 2003, Datacenter Edition (32-bit x86), Windows Server 2003, Datacenter Edition for 64-Bit Itanium-Based Systems, Windows Server 2003, Datacenter x64 Edition, Windows Server 2003, Enterprise Edition (32-bit x86), Windows Server 2003, Enterprise Edition for Itanium-based Systems, Windows Server 2003, Enterprise x64 Edition, Windows Server 2003, Standard Edition (32-bit x86), Windows Server 2003, Standard x64 Edition, Windows Server 2003, Web Edition, Windows XP, Windows XP 64-bit, Windows XP Embedded, Windows XP Embedded Service Pack 1, Windows XP Embedded Service Pack 2 , Windows XP for Itanium-based Systems Version 2003, Windows XP Home Edition , Windows XP Home Edition N, Windows XP Media Center Edition, Windows XP Professional 64-Bit Edition (Itanium) , Windows XP Professional 64-Bit Edition (Itanium) 2003, Windows XP Professional Edition, Windows XP Professional N, Windows XP Professional x64 Edition , Windows XP Service Pack 1, Windows XP Service Pack 2

Supported Operating Systems: Windows Server 2003
5 MB of free disk space
Windows XP or Windows Server 2003

Instructions

It is highly recommended that you remove all previous versions of Support Tools, including beta versions of the Windows Support Tools for Microsoft Windows Server 2003, before running the Support Tools installation program.
If the Setup program finds an older version of Support Tools, it opens a dialog box with Add/Remove and Remove all (default) options. If you select Remove all, Setup automatically uninstalls Support Tools. If you select Add/Remove, you can manually uninstall Support Tools.

Click the Download button on this page to start the download. Do one of the following:
To start the installation immediately, click Open or Run this program from its current location
To copy the download to your computer for installation at a later time, click Save or Save this program to disk
To install the Support Tools, run the suptools.msi file. After you accept the End User License Agreement (EULA), all necessary files are installed to the %Program Files%Support Tools folder. Note that opening the support.cab file and running files, and/or replacing existing files, is not a supported configuration. Please use the suptools.msi installation file to ensure that files are properly installed and that the correct registry entries are created.
Prior to starting and using the Support Tools, please be sure to read the readme.htm file, which is located in the %Program Files%Support Tools folder.