" cPanel "

How to fix IonCube/ZendGuard “undefined symbol: executor_globals” after upgrading Apache and PHP

Recently when updating a WHM/cPanel server to use the new version of Apache and PHP (Apache 2.4 & PHP 5.6), after everything completed, I kept getting errors even though I know the PHP modules for IonCube and ZendGuard were installed correctly … turns out there was another issue … and here’s how to fix it. (more…)

Perl CPAN DBD::mysql error “FAILED–Further testing stopped” after upgrading Watch MySQL (XSLoader.pm, libmysqlclient.so)

I recently ran into an issue with Perl connecting to MySQL after upgrading a plugin for cPanel/WHM called Watch MySQL. After going through the logs files I determined the error was with a missing dependency file XSLoader.pm and libmysqlclient.so. The problem actually ended up being that those files were not installed because the Perl CPAN upgrade for DBD::mysql failed. After some research it was actually very easy to fix … (more…)

How to fix cPanel Roundcube “An error occurred! Could not save the contact address”

Recently I came across the issue where a cPanel user logged into Roundcube webmail and was unable to add a contact to address book.  The specific error that Roundcube output on the screen was “An error occurred! Could not save the contact address.” which meant Roundcube had to have something other than a web error as everything else worked perfectly fine.  Well turns out it was actually  (more…)